In November, 2010, Adam Dremak bought a Groupon for $25. The Groupon was for $50 worth of merchandise at Nordstrom Rack. 50% sounds like a great deal to me. Well, the Groupon had an expiration date of December 31. Dremak didn’t go to use the Groupon until after the first of the year. Of course, Nordstom Rack didn’t accept the Groupon. So Dremak feels that he wasted his money buying the Groupon that didn’t get used.
While I agree it sucks, whose fault is it? I mean, if I don’t use a coupon by the expiration date, I lose it. I’ve had free coupons that I forgot about and had to just toss because I didn’t use them in time. It happens. Would it suck if I had actually paid for the coupons I didn’t use? Of course it would, but whose fault is it? I KNOW to check dates to make sure they don’t expire. If I allow it to expire, it is only my fault.
There is another case where they are being sued due to their privacy settings. They have expanded the personal data they collect, including location, and have been sharing it with merchants. Is it a huge surprise? Not to me. Congress has gotten involved in this one and believes it is not right for them to gather so much information and share it.
I totally agree with this. There is no reason they should be sharing this information, although it does not surprise me in any way. This is happening more and more. Does it suck, of course. I almost expect it when I sign up for these types of sites though.
Am I going to quit using Groupon? Absolutely not! I love Groupon and have found great deals. I’m sure after Congress gets done with them, things in their privacy settings will change. Will they change the expiration dates on their Groupons? Who knows. I honestly am not so worried about that. When I purchase one, I know when I have to use it by. If I don’t get around to using it, yep, it sucks, but isn’t the end of the world. I will continue to get deals through them as long as I can.
What do you think? Are you going to keep using them?